K-Walk — Handcrafted Footwear

Shipping

All orders are dispatched from Agra, Uttar Pradesh within 3–5 working days.
Standard delivery within India: 4–7 working days after dispatch, depending on pincode.
Shipping is complimentary on all orders across India.
You will receive a shipping confirmation email once your order leaves our workshop.

Order Cancellation

You may cancel your order for a full refund within 24 hours of placing it, provided it has not yet entered production.
Once an order is marked "In Production" or "Shipped", it can no longer be cancelled.
To cancel, email km.international19@gmail.com with your order number.

Returns & Exchanges

We accept returns and size exchanges within 7 days of delivery.
Products must be unworn, unused, and in original packaging, with all tags intact. Shoes with any sign of outdoor wear cannot be accepted.
Wedding, custom, or made-to-order pairs are non-returnable unless there is a manufacturing defect.
To initiate a return, write to km.international19@gmail.com with your order number and reason. We will arrange a reverse pickup where serviceable.

Refunds

Once your return is received and inspected, we will notify you of approval.
Approved refunds are processed back to the original payment method within 7–10 working days.
Shipping charges (if any) are non-refundable except in the case of a defective or wrong item shipped by us.

Damaged or Wrong Item

If you receive a damaged, defective, or incorrect item, please email a photo to km.international19@gmail.com within 48 hours of delivery. We will arrange a replacement or a full refund, including any shipping charges.

Contact

For anything related to your order, reach us at km.international19@gmail.com or on WhatsApp at +91 7302209481.