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Privacy Policy

Last updated: 7 February 2026

K-Walk respects your privacy. This policy explains what information we collect, why we collect it, and how we protect it.

1. Information We Collect

  • Contact details: name, email, phone number, shipping address.
  • Order data: products purchased, sizes, order totals.
  • Payment data: processed directly by Razorpay. We do not store card, UPI, or netbanking credentials.
  • Technical data: anonymous browser and device information used to improve the Site.

2. How We Use Your Information

  • To process and fulfil your order.
  • To send transactional emails (order confirmation, dispatch, review request).
  • To respond to your enquiries and provide customer support.
  • To improve our products, service, and website experience.

3. Sharing of Information

We share data only with trusted partners strictly required to fulfil your order — payment processors (Razorpay), shipping couriers, and email service providers (Resend). We do not sell or rent your personal information to third parties.

4. Data Retention

We retain order and contact information for as long as required to service your order, respond to warranty enquiries, and comply with tax and regulatory obligations.

5. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by writing to km.international19@gmail.com. We will respond within 30 days.

6. Cookies

The Site uses only functional cookies necessary for shopping cart and login sessions. We do not use third-party advertising cookies.

7. Security

We use HTTPS across the Site and store passwords using bcrypt hashing. Payment details never touch our servers.

8. Contact

For any privacy-related question, write to km.international19@gmail.com.